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Pace Magazine

Avatars for OASIS

By
Alyssa Cressotti '08, '18
Posted
May 27, 2021
woman looking at an open laptop screen

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򽴫ýEighty-five percent of graduates with autism nationally, are not gainfully employed within five years of graduation. Those are scary statistics,򽴫ý says Jennifer Pankowski, EdD, a clinical assistant professor at Pace򽴫ýs School of Education. 򽴫ýSo, I thought we could use the avatars from the School of Ed to address some of hurdles that our OASIS students are facing.򽴫ý

Designed for students with high-functioning autism spectrum disorders, learning differences, and nonverbal learning differences, Pace򽴫ýs Ongoing Academic and Social Instructional Support (OASIS) program is one of the most comprehensive support programs in the country. The support OASIS offers students on the autism spectrum doesn򽴫ýt stop at the classroom doors򽴫ýit򽴫ýs now branching out into the professional world.

򽴫ýSo, I was like, here's a wild idea: Can we try avatars?򽴫ý

For Pankowski, her research into autism brought to light a pattern for folks on the autism spectrum. 򽴫ýWhat we were seeing was that they do really well in their coursework, they graduate, they graduate with a high GPA, you know, over 3.0,򽴫ý she explains. 򽴫ýBut they're not getting jobs.򽴫ý

Through her work with kids and young adults on the autism spectrum, Pankowski knew that sometimes it was easier to connect with a non-intrusive, borderline humanistic situation. That򽴫ýs where the use of immersive virtual reality avatars comes in.

򽴫ýI started working with Anthony Martino, the Internship and 򽴫ý Coordinator for the OASIS Program, who explicitly works with OASIS students. 򽴫ý Services does a great job at coaching and other programs, but there was a disconnect here,򽴫ý she says. 򽴫ýSo, I was like, here's a wild idea: can we try avatars?򽴫ý

Pankowski and Martino thought they would give it a try and start with the humanistic VR avatars and then work backwards to face-to-face human interaction, all the while preparing the OASIS students for landing a job after graduation.

򽴫ýThe avatars are basically computer-generated people in a virtual setting򽴫ýin this case, an office򽴫ýand they are operated by a real human, miles away,򽴫ý explains Martino. 򽴫ýSo, our students would enter the virtual job interview scenario and do a mock interview with the avatar.򽴫ý

Image
computer generated man in an office
Meet Bennett, the avatar that greets you before your virtual mock-interview.

The mock-interview scenario is thought out to the very last detail򽴫ýincluding being invited by a virtual assistant to wait in a virtual lobby until it򽴫ýs time to go in to meet their virtual interviewer. The sessions are recorded and shared with the students after so that they can get a better sense of how well they did or the things that they need to improve for next time.

򽴫ýPart of being a member of the Pace Community is getting ready for a career, landing an internship,򽴫ý says Martino. 򽴫ýThis is absolutely supporting that mission.򽴫ý

򽴫ýWe asked the same questions that they asked in their mock interviews on campus, but with an avatar,򽴫ý says Pankowski. 򽴫ýAnd all of a sudden, they came alive. Anthony couldn򽴫ýt believe it.򽴫ý

For her, it made perfect sense򽴫ýan avatar is not threatening, it򽴫ýs not a human who can stand up in front of a student and say, 򽴫ýHow could you say that?򽴫ý The virtual distance created an opportunity for these students to really open up.

򽴫ýPart of being a member of the Pace Community is getting ready for a career, landing an internship,򽴫ý says Martino. 򽴫ýThis is absolutely supporting that mission.򽴫ý

In the interview scenarios, students were able to articulate their needs in the workplace. 򽴫ý explained that they need clear expectations from their employers, expressed the need for straightforward directions and deadlines, and how they sometimes struggle when those instructions aren򽴫ýt clear.

򽴫ýThe students are even doing things like self-advocating,򽴫ý explains Pankowski. 򽴫ýThey were saying, 򽴫ýHey, I'm an asset to your company. These are the things that I need as an employee. And if you give these little things to me, I can do really well.򽴫ý򽴫ý